Terms & Conditions

Terms & Conditions

This agreement outlines the terms and conditions for the use of services provided by RAMRATAN GOLD PRIVATE LIMITED, doing business as Srinidhi Gold Company. By using our website and services, you agree to comply with these terms. This agreement is governed by the laws of the Government of India

Service Policy

RAMRATAN GOLD PRIVATE LIMITED is a commercial trading entity specializing in the outright purchase of physical gold ornaments, coins, and bars. We are not a financial institution, NBFC, or bank. We do not offer any form of financial lending, gold-backed loans, or credit-based services. Our business involves the direct purchase of gold from customers based on live market rates. Our 'Pledge Settlement' service is strictly an administrative facility where we settle a seller's existing third-party debt to a bank as part of the purchase price to facilitate the trade

Customer Responsibility

You agree to provide genuine gold items that you legally own. We reserve the right to verify the authenticity of the gold and confirm ownership before completing any transaction.

You also agree to comply with all local and national regulations when engaging with our services.

Prohibited Use

By using our services, you agree not to:

Privacy and Data

All customer information is handled with strict confidentiality. We do not share or sell your data to third parties, except as required by law.

Disclaimer of Liability

While we aim to ensure accurate evaluation and fair pricing, Srinidhi Gold Company is not responsible for any delays or interruptions in service caused by third-party systems or network issues.

We do not guarantee the availability of service at all times and reserve the right to update or discontinue the service at our discretion.

Modification of Terms

We may update these terms occasionally to reflect changes in our services or regulatory requirements. We encourage you to review this page regularly. Continued use of the services signifies your acceptance of any changes.

Termination of Service

We reserve the right to terminate or suspend access to our services at any time, especially if there is any misuse or violation of our terms.

To Communicate with You

All customer information is handled with strict confidentiality in compliance with Indian Data Protection laws. We do not share or sell your data to third parties, except as required by law for the prevention of fraud or illegal trade.